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9:9 Never!™ Customer Support Promise
WE'RE "YOUR MATES IN TRANSPORT" AND MATES DON'T LET EACH OTHER DOWN.
Our 9.9.Never!™ – Customer Support Promise is the fastest, most dynamic in the Australian transport industry. It offers certainty, consistency and reliability for you and your team.
This commitment ensures that your needs are met promptly and efficiently, allowing you to focus on your core operations without worrying about transport issues. Experience the difference with our unparalleled support, designed to enhance your overall logistics experience.
Our promise to our customers is
- When you call, we will answer within 9 seconds.
- When you email, we will respond within 9 minutes.
- We promise you will NEVER have to chase us on the same issue twice.
Why? Because we’re your mates in transport, and we’ve got your back.
Your Trusted Transport Partner
With our 9.9.Never!™ – Customer Support Promise, we ensure that your experience is seamless and stress-free. When you reach out, we’ll be there for you in a flash, providing the support you need without delay.
Trust us to keep you informed and supported every step of the way, because we’re not just a service; we’re your mates in transport.
Answer Within 9 Secs
Respond Within 9 Secs
Never Chase The Same Issue
Customer Support Promise
